Refund policy

If your order is damaged in transit, please get in touch via hello@houseofprintedmatter.com with your order number and a photo of the damage. 

If you are unhappy with your order for any other reason, please also get in touch via the email above within 14 days of delivery.

Please note: in the event of customer withdrawal / cancellation, the direct cost of returning goods to us will be borne by the customer. 

You can also see and take action on all of your orders in your account - the little person icon at the top of the page.